Foothold
Stop losing half your new members in week one.
Paid Slack communities in the 200–2,000-member range lose 30–50% of new joiners in week one. Most never post, then stop opening the workspace, then cancel at month six — and the operator finds out from Stripe. The fix is not another welcome post or another volunteer ambassador. It is a three-touch system on every join: a day-0 DM from your own handle, a day-3 goal-keyed nudge, a day-7 operator scorecard. Foothold runs that system so your week-one activation number climbs instead of leaking.
Free 14-day trial when we launch. No credit card required. Not sure this applies to your community? Take the 2-minute Onboarding Health Check →
Why Foothold
- Day-0 DM from your own handle, inside six hours. Every new join gets a DM that names them, asks one goal-track question with three to five clickable options, and offers an intro template they can paste into #introductions. It reads as a human paying attention, not a bot — the target reply-within-24h rate on a well-written day-0 DM is 50–70%.
- Day-3 goal-keyed nudge, fired once. On day three we check whether the member posted. If they did not, a single short nudge goes out — keyed to the goal they picked, ending on a small concrete ask. Not "hey, did you see my message?" — that converts at single-digit percent. A well-calibrated goal-keyed nudge converts the inches-from-activating segment at 30–50%.
- Day-7 operator scorecard. Four numbers, three names. Email, not dashboard. Every Monday you get a one-page email: joined, activated, stalled, ghosted — plus the three stalled members worth a personal DM this week, ranked by ICP fit. Readable in sixty seconds. Pastable into your monthly metrics doc or your investor update. The number you can plot across months and trend. See the rendered email →
How it works
- Install in 30 seconds. One-click Slack OAuth, scoped to your workspace. No admin review queue. No Slack Marketplace submission. DMs go from your own handle, not a generic bot account — the difference in reply rate is roughly two-to-one. See exactly what installing does →
- Set your goal-track options and one welcome line. Pick the three to five goal-tracks that match how your members describe what they want ("find a co-founder," "ship my first product," "hire a first PM"). The goal-track is what keys the day-3 nudge so it reads as a human, not a reminder.
- We snapshot your baseline and trend the number weekly. On install we record your current week-one post rate before any change — the activation number the playbook says has to exist first. From then on the day-7 scorecard lands Monday morning with the movement and the three names worth a personal DM.
Pricing
| Plan | Price | What you get |
|---|---|---|
| Starter | $49/mo | Up to 200 active members. 3-touch flow. Weekly email. |
| Pro | $99/mo | Up to 1,000 active members. Custom messages. Zapier webhook. |
| Community | $199/mo | Unlimited members. SSO Slack install. Priority support. |
Free 14-day trial. No credit card to start. One saved cancelled seat (avg $150/mo) pays for Pro with 50% margin. Pricing FAQ →
Common questions
Do I need to be on Slack Enterprise Grid?
No. Any paid Slack workspace works — Pro, Business+, or Enterprise Grid. We don't need admin consent at the org level.
Can new members opt out?
Yes. Every DM has a one-click "stop messaging me" link. We stop, and we tell you who opted out so you can follow up personally if it matters.
Will this work for my Discord community?
Not yet. We're focused on paid Slack first because that's where our ICP — operators of paid communities doing $10k–80k MRR — actually runs their programs. Join the waitlist anyway and tell us; we'll email when Discord is ready.
How much does it cost to pilot?
Nothing for 14 days, no credit card. If you churn after the trial you owe us zero. We bet our pricing on the numbers you see in the day-30 before/after — if we didn't move them, we didn't earn it.
How do I know if I actually have this problem?
Step 1 of the onboarding playbook is to get the actual number before you change anything. Two paths: the fastest self-serve path is the 2-minute Onboarding Health Check — five questions, a 0–50 score, a tier (Leader / Healthy / Leaking / Acute), and the top three fixes that move your number fastest; runs entirely in your browser, we don't see your answers. The deeper path is the 30-minute diagnostic — three Slack API queries that produce the week-one post rate, time-to-first-post median, and day-90 retention by week-one post status, plus the LTV math behind the gap. Either way you end the session with a written-down number, which is the prerequisite for every other step.